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CPAM-approved taxi: your medical transport, covered

TS57 is approved with every French health fund. With a medical prescription, your journey to hospital, the dialysis unit or your specialist is paid directly by the Assurance Maladie.

  • Billed directly to the health fund, so you pay nothing up front
  • Transport voucher submitted electronically from our office
  • Drivers trained to assist frail and elderly passengers
  • Help getting in and out, accompanied to reception if needed
  • Shared transport possible under your fund’s rules
  • Recurring journeys: dialysis, radiotherapy, chemotherapy, rehabilitation, physiotherapy, spa cures
  • Hospital admissions and discharges, including late-afternoon journeys home
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A medical prescription is essential

Cover for an approved taxi journey requires a medical transport prescription issued by your doctor before you travel. Long-distance journeys and series of repeated trips also need prior approval from your health fund. We explain exactly what is needed when you book.

Seated patient transport, in practice

Professional seated transport is for people whose condition justifies being driven, without needing an ambulance or a stretcher. That covers the large majority of journeys to a consultation, a dialysis session, radiotherapy, rehabilitation or day surgery.

We run these journeys from Fontoy, Hayange, Thionville, Hagondange and Metz to every facility in the area: CHR Metz-Thionville (Mercy and Bel-Air), Robert-Schuman hospital, Nancy university hospital, as well as care homes, medical centres, laboratories and specialist units across the valley.

What to bring with you

  • The medical transport prescription issued by your doctor
  • Your carte Vitale and, where relevant, your entitlement certificate
  • Your complementary insurance card, if you have one
  • Your fund’s prior approval, where it’s required

If a document is missing we’ll help you sort it out rather than cancel the journey. Planning ahead is still more comfortable for you.

Recurring journeys: we build the schedule around you

For treatments requiring several trips a week we set up a recurring schedule. Same time, same driver wherever possible, and one person to call when an appointment moves. Most of our regular patients stop thinking about the transport altogether, which is the point.

Why TS57

  • No money up front

    We bill the health fund directly, so the reimbursed portion never passes through your hands. You only pay any remaining patient contribution if your situation calls for it.

  • Every fund, not just CPAM

    General scheme, agricultural scheme, special schemes: our approval covers every compulsory health insurance fund.

  • Recurring journeys, organised

    For dialysis three times a week or a course of radiotherapy, we plan the journeys ahead with the same driver wherever possible.

  • The whole Grand Est, and further

    CHR Metz-Thionville, Bel-Air, Robert-Schuman, Nancy university hospital, Strasbourg CHU. And when the treatment is not available in the region, we drive you to Paris.

  • We handle the paperwork

    Transport voucher, entitlement checks, electronic submission. We take care of all of it.

How it works

  1. 1

    Get your prescription

    Your doctor issues a medical transport prescription stating the mode of transport suited to your condition.

  2. 2

    Book your journey

    Call +33 3 82 85 62 15 or fill in the form. Give us the destination, the date, the appointment time and any particular needs.

  3. 3

    We verify your cover

    We check your entitlement and whether prior approval is needed, then confirm the booking.

  4. 4

    On the day

    Your driver collects you from home, walks you to reception and takes you home afterwards.

Frequently asked questions

Do you handle long-distance transport, to Paris for example?
Yes. We are not limited to the Moselle: we cover the whole Grand Est and go further when the treatment requires it: Strasbourg CHU, Nancy university hospital, or a Paris hospital for care that is not available in the region. Beyond 150 km your health fund must approve the journey in advance: your doctor issues that request alongside the prescription, and we tell you how long it usually takes. For these journeys we normally agree a fixed price, quoted and accepted before departure.
What is an approved taxi?
A taxi firm that has signed an agreement with the French health insurance system. It can carry patients on medical prescription and bill the fund directly, so the patient pays nothing up front. TS57 is approved with every fund.
What is the difference between an approved taxi and a VSL?
A VSL (light medical vehicle) is a licensed vehicle driven by an ambulance assistant, usually for shared transport. An approved taxi performs the same seated transport on prescription using a taxi. In both cases the same health insurance rules on cover apply.
How much is reimbursed?
Prescribed transport is generally reimbursed at 65% by the Assurance Maladie, with the balance usually covered by your complementary insurance. Cover can reach 100% in certain situations, notably long-term conditions (ALD) or workplace accidents. Only your fund can rule on your specific case.
Do I need prior approval?
Prior approval from your fund is required in particular for long-distance journeys and series of repeated trips. Your doctor flags this on the prescription; if in doubt we check with you before the journey.
Can someone come with me?
Yes. A companion may travel with you, particularly for a minor or where your condition justifies it. Mention it when booking so we allow for the seat.
Do you take very early morning appointments?
Yes. Many dialysis sessions start before 7am, and this is a significant part of our work. Book ahead to secure the slot.

Book your medical transport

Tell us the hospital or clinic, the date and the appointment time. We check your cover and call you back to confirm.

Step 1 of 3

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Your journey

Your journey

Taxi stationed in Hayange (57700). For a pickup outside Hayange the approach journey is added to the fare, and we tell you the amount before you set off.

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